Gateshead sits on the south bank of the Tyne, facing Newcastle across the river, but it has a character and a business community of its own. Our team works from Sunderland, a short drive away, and we help Gateshead businesses and households choose a connection that suits the way they actually work.
Team Valley and industrial Gateshead
Team Valley Trading Estate is one of the oldest and best known trading estates in the country, and it is still one of the busiest places to work in Gateshead. Along its avenues you will find manufacturers, distributors, trade counters, engineering firms, car dealers and a growing number of offices. Many of these businesses run warehouse management systems, online ordering, card payments and CCTV across large units, often alongside a small office team working in cloud software.
For a unit like that, the connection needs to be dependable and the WiFi needs to reach the warehouse floor as well as the office. Some businesses are well served by business full fibre. Others, particularly those with heavy data use, several buildings or a need for guaranteed speeds, are better suited to a leased line. We survey each site before quoting, so you get advice based on your premises.
Beyond Team Valley, Gateshead has other working areas, from the units around Felling and Pelaw to the businesses near the MetroCentre and Dunston.
Gateshead Quays and the town centre
The riverside at Gateshead Quays, home to the Baltic Centre for Contemporary Art and The Glasshouse International Centre for Music, has become a centre for culture, events and hospitality. Venues, bars and restaurants here depend on card payments, booking systems and guest WiFi that holds up on a busy night. In Gateshead town centre, around Trinity Square and the high street, shops, surgeries and small offices need a straightforward connection that simply stays up.
Homes from Low Fell to Blaydon
Gateshead has a wide range of homes. There are Victorian and Edwardian terraces in Bensham, Saltwell and Low Fell, family houses in Whickham and Ryton, and estates of all ages across the borough. Many people in these neighbourhoods commute into Newcastle, but plenty now split their week between the office and a desk at home. Reliable upload speed makes video calls smoother, and good WiFi means the home office in the back bedroom works as well as the living room.
Our home full fibre packages show prices including VAT, with yearly rises fixed in pounds and pence. If your house has thick walls or an extension that the signal struggles to reach, our mesh WiFi can help.
How we help Gateshead customers
- We check which networks and packages reach your exact address before recommending anything.
- We explain what an installation involves, including any work inside the building. See our installation page.
- Business prices are shown excluding VAT and home prices including VAT.
- Support comes from our local team in Sunderland.
If your business still uses traditional analogue phone lines, the national switch off of that network is due to finish by the end of January 2027. You can add a digital phone line to your Cyber Fibre broadband and keep your number, and our sister company Virtual Voice Office can move a whole team to internet based phones.
Check your Gateshead address
What you can order depends on the exact address. Fibre coverage varies across Gateshead, and two units on the same estate can have different options. Enter your postcode on our availability checker to see what your premises can get, or request a quote for a leased line. If you are across the river, see our Newcastle upon Tyne page.
Postcode districts in and around Gateshead
- NE8
- NE9
- NE10
- NE11
- NE16
- NE21
- NE40
Availability depends on your exact address, not just the postcode district, so check your full postcode to see what you can order.