Hartlepool stands on the coast where County Durham meets Teesside, with the town's old heart on the Headland and the modern town spreading south and west around the docks and marina. It has a long history of shipbuilding, fishing and heavy industry, and it is still a working port town with a strong sense of identity. Our team is based in Sunderland, straight down the A19, and we help Hartlepool businesses and households find a connection that suits them.
Port, energy and industry
The Port of Hartlepool remains an important part of the local economy, and the town is home to Hartlepool Power Station and a range of engineering, fabrication, offshore and energy businesses. Many of these firms work with large technical drawings, run remote monitoring systems and collaborate with teams on other sites, offshore or overseas. That makes upload speed, reliability and quick fault fixes just as important as headline download speed.
For sites like these a leased line is often the right choice. It is a fibre connection dedicated to your business, with the same speed up and down and faster fault fixes than everyday broadband. Each leased line is quoted after a survey of your premises, so the first step is to request a quote.
Business parks and offices
On the south side of town, Queens Meadow Business Park has offices, workshops and industrial units, and there are further industrial estates around the town, including Longhill. Offices in the town centre, near the civic buildings and Middleton Grange Shopping Centre, include solicitors, accountants, recruiters and public sector teams. For most offices, business full fibre gives a dependable connection with business terms, and a router set up before your go live date if you want one. We will tell you honestly whether a leased line is worth it for your team.
The Marina and the Headland
Hartlepool Marina, next to the National Museum of the Royal Navy and HMS Trincomalee, has restaurants, bars, apartments and offices around the water. The Headland, with St Hilda's Church and its old streets looking out to sea, has pubs, cafes and guest houses. Hospitality businesses in both areas depend on card payments, bookings and customer WiFi, especially in summer and on event days. Older buildings on the Headland can have thick stone walls, so good WiFi planning makes a real difference. We can add mesh units or recommend business grade access points for larger venues.
Homes and home working
Hartlepool's homes range from Victorian terraces near the town centre and in the older parts of town to family houses in areas such as Fens, Seaton Carew and the west of the town, and apartments around the Marina. Many residents work on Teesside or along the A19, and a growing number work from home for part of the week. For video calls and cloud work, look at upload speed as well as download speed. Our home full fibre packages show prices including VAT, with yearly rises fixed in pounds and pence. Switching is handled through One Touch Switch, explained on our switching page.
Planning ahead for the landline switch off
The national switch off of the analogue landline network is due to finish by the end of January 2027. You can add a digital phone line to your Cyber Fibre broadband and keep your number. For teams with several numbers, our sister brand Virtual Voice Office provides business phone systems, and Cyber Fits provides IT support for local businesses.
Check your Hartlepool address
What you can order depends on the exact address, as fibre coverage varies across Hartlepool from street to street and building to building. Enter your postcode on our availability checker to see the packages and prices for your premises, or contact our team for advice. Up the coast, see our Peterlee page.
Postcode districts in and around Hartlepool
- TS24
- TS25
- TS26
Availability depends on your exact address, not just the postcode district, so check your full postcode to see what you can order.