Houghton le Spring is a town with deep roots. It grew up around its parish church and later around coal mining, and today it is a largely residential town within the City of Sunderland, with the A690 linking it to Sunderland in one direction and Durham in the other. Our team in Sunderland is close by, and we help households and businesses across Houghton, Hetton le Hole, Shiney Row, Penshaw and the surrounding villages.
A town of commuters and home workers
Many people in Houghton le Spring travel to work in Sunderland, Durham, Washington or Newcastle, and a growing number do at least some of that work from home. Home working changes what a household needs from its broadband. It is no longer just about streaming in the evening. Video calls during the day need a steady upload speed, cloud files need to sync without delay, and the connection has to cope when someone is on a work call while others are gaming or watching television.
Homes here range from older terraces near the town centre and in the former pit villages to modern estates built on the edges of the town. In a stone built terrace or a house with a long extension, the WiFi signal can fade before it reaches the spare room being used as an office. Adding mesh units spreads the signal around the house. Our WiFi page explains how.
Our home full fibre packages show clear prices including VAT, and yearly rises are fixed in pounds and pence in your contract. Switching from your current provider uses One Touch Switch, explained on our switching page, and you have 14 days to change your mind after signing up.
Sole traders and small businesses
Houghton le Spring has plenty of small businesses: tradespeople who run their firms from home, shops and cafes on Newbottle Street and around the town centre, hairdressers, dental and medical practices, and small offices. For most of these a dependable connection with clear pricing and local support is what counts. Business full fibre gives you business terms, a router set up before your go live date if you want one, and support from our team.
If you run a business from home, you may not need business broadband at all. We will tell you honestly which option suits the way you work.
Rainton Bridge and larger sites
On the edge of the town, Rainton Bridge Business Park beside the A690 is home to offices, distribution and service businesses. Larger teams there often rely on cloud systems all day and need a connection that stays fast when everyone is online at once. A leased line gives a dedicated fibre connection with the same speed up and down, and faster fault fixes than everyday broadband. We survey each site before quoting.
Moving away from old phone lines
The national switch off of the analogue landline network is due to finish by the end of January 2027, which affects homes and businesses that still use a traditional phone line. You can add a digital phone line to your Cyber Fibre broadband and keep your number. For teams with several numbers, our sister brand Virtual Voice Office provides business phones.
Check your address in Houghton le Spring
What you can order depends on the exact address, as fibre coverage varies between streets and villages. Enter your postcode on our availability checker to see the packages and prices for your home or premises. For a business site, you can also request a quote, or contact us to talk it through with our Sunderland team.
Postcode districts in and around Houghton le Spring
- DH4
- DH5
Availability depends on your exact address, not just the postcode district, so check your full postcode to see what you can order.