Sunderland is our home city. Cyber Fibre is run from Sunderland, and the wider Cyber Fits group is a Sunderland company too. That means the people who answer your call, plan your installation and help if something goes wrong are working a short drive from you, not in a call centre at the other end of the country.
Broadband for a city that is changing
Sunderland has a wide mix of premises. The city centre has offices above shops on streets around Fawcett Street and High Street West, alongside newer buildings at Riverside Sunderland, where the council has moved into its new City Hall and new offices and homes are being built beside the River Wear. The University of Sunderland brings students, staff and a steady flow of small firms that grew out of study and research. Out of the centre, Doxford International Business Park is home to large offices and contact centres, while places such as Pallion, Hylton Riverside and the Port of Sunderland have workshops, warehouses and trade counters.
Each of these needs something slightly different from a connection. A solicitor or accountant in a converted terrace wants a dependable line and good WiFi across several floors. A contact centre wants plenty of capacity and a quick response to faults. A workshop wants its card machines, stock system and CCTV to stay online.
Manufacturing and the A19 corridor
Sunderland is known across the country for car making and advanced manufacturing along the A19, including the International Advanced Manufacturing Park being developed on the edge of the city. Suppliers and engineering firms in this sector often send large design files, run cloud based production software and link several buildings or sites together. For these businesses a leased line is often worth looking at, because it gives a dedicated connection with the same speed up and down. We survey every site before we quote, so you get a price based on your premises rather than a guess.
Homes and home working
From Roker and Seaburn on the coast to Hendon, Millfield, Southwick, Castletown and the estates around Silksworth and Doxford Park, Sunderland has everything from Victorian terraces to new build homes. More people now work from home at least part of the week, so upload speed matters for video calls and sending work files, not just download speed for streaming. Our home full fibre packages show clear prices including VAT, and switching is handled through One Touch Switch, which you can read about on our switching page.
Older terraced houses with thick internal walls can struggle to carry a WiFi signal from the front room to the back bedroom. If that sounds familiar, adding mesh units can help. Our WiFi page explains the options.
Why a local provider helps
- Advice from people who know Sunderland streets, estates and business parks.
- Clear prices, with business prices shown excluding VAT and home prices including VAT.
- Yearly price rises fixed in pounds and pence and written into your contract.
- Honest recommendations, even if a simpler package suits you better than a leased line.
If your business still relies on analogue phone lines, bear in mind that the national switch off of the old landline network is due to finish by the end of January 2027. Our sister company Virtual Voice Office can help you move your numbers to internet based phones.
Check what your address can get
What you can order depends on the exact address, because fibre coverage in Sunderland varies street by street, and sometimes building by building. The quickest way to find out is to enter your postcode on our availability checker. For a business with more demanding needs, request a quote or get in touch with our Sunderland team. You can also see the other places we cover on our areas page.
Postcode districts in and around Sunderland
- SR1
- SR2
- SR3
- SR4
- SR5
- SR6
Availability depends on your exact address, not just the postcode district, so check your full postcode to see what you can order.