South Shields sits at the mouth of the Tyne, with the river and the Port of Tyne on one side and the North Sea on the other. It is only a short drive up the coast road from our base in Sunderland, and it has a business community that is more varied than many people realise. Here is how we help South Shields businesses and homes get the right connection.
The seafront and hospitality
The seafront around Sandhaven and Littlehaven beaches, and the restaurants along Ocean Road, draw visitors all year and especially in summer. Cafes, restaurants, takeaways, amusements and holiday lets all depend on card payments, online ordering and booking systems. When the connection drops on a busy evening, sales stop.
Hospitality businesses usually need two things from their broadband: a dependable line for the till and ordering systems, and WiFi that reaches the whole venue, including the kitchen and any outdoor seating. Our business broadband can be paired with mesh units, and for larger venues we can recommend business grade access points.
The port and marine businesses
South Shields has a long maritime history, and the river is still at the heart of its economy. The Port of Tyne operates at Tyne Dock, and the town is home to the well known South Shields Marine School. Around the port and along the riverside there are logistics firms, engineering businesses, marine suppliers and offshore service companies. These businesses often share large technical files, run remote monitoring and work with teams at sea or overseas, so upload speed and reliability really matter.
For sites with heavy data use or a need for guaranteed speeds, a leased line is often the better choice. It is dedicated to your business, has the same speed up and down, and faults are fixed faster than on everyday broadband. Every site is surveyed before we quote.
Town centre shops and offices
King Street, the Market Place and the streets around The Word, the town's modern library and cultural centre, are home to independent shops, salons, estate agents, opticians and small offices. Most of these need a straightforward connection that just works, with clear pricing and someone local to call if there is a problem. That is exactly what we aim to provide.
Homes and home working
South Shields has everything from the Victorian houses of Westoe to the terraces near the town centre and the estates of Harton, Simonside, Whiteleas and Biddick Hall. Many residents commute to Newcastle or Sunderland, and many now work from home for part of the week. A connection with good upload speed makes video calls clearer and sending files quicker, and mesh WiFi can help in homes where the signal fades upstairs.
Our home full fibre packages show prices including VAT, and switching from your current provider uses One Touch Switch, explained on our switching page. Home customers also have 14 days to change their mind after signing up.
Why choose a provider down the coast
- Our team is based in Sunderland and knows South Tyneside well.
- We check what your exact address can get, then recommend honestly.
- Yearly price rises are fixed in pounds and pence in your contract.
- Business prices are shown excluding VAT and home prices including VAT.
Check your South Shields address
Which packages you can order depends on the exact address, as fibre coverage varies from street to street. Enter your postcode on our availability checker to see what your premises can get. If you run a larger site or want to discuss a leased line, request a quote or contact our team. Across the river, see our North Tyneside page.
Postcode districts in and around South Shields
- NE33
- NE34
Availability depends on your exact address, not just the postcode district, so check your full postcode to see what you can order.