BusinessHome Monday to Friday, 8am to 5pm Call us: 0191 543 3564
Home full fibre

Full fibre home broadband from a Sunderland team who answer the phone

Fast full fibre for your home, a phone line that can keep your number, and a small Sunderland team you can actually ring. Prices include VAT.

A real person answers Contracts from 12 months We move your landline number

Do not just take our word for it. We are open Monday to Friday, 8am to 5pm. Ring 0191 543 3564 then and see how quickly a real person answers, or send us a message and we will call you.

Home packages

Choose the speed for your household

Home full fibre from £38.99 a month inc VAT. Check your address to see what is available.

160Mbps

Up to 160Mbps download and 160Mbps upload

from £40.99 a month inc VAT

On a 24 month contract (12 months also available) · rises £3.00 a month inc VAT on each 1 April in the minimum term

Check my address
550Mbps

Up to 550Mbps download and 75Mbps upload

from £48.99 a month inc VAT

On a 24 month contract (12 months also available) · rises £3.00 a month inc VAT on each 1 April in the minimum term

Check my address
1Gbps

Up to 1Gbps download and 115Mbps upload

from £54.99 a month inc VAT

On a 24 month contract (12 months also available) · rises £3.00 a month inc VAT on each 1 April in the minimum term

Check my address
2.5Gbps

Up to 2.5Gbps download and 2.5Gbps upload

from £64.99 a month inc VAT

On a 24 month contract (12 months also available) · rises £3.00 a month inc VAT on each 1 April in the minimum term

Check my address

"From" is our lowest published price for each speed. What you can get, and your exact price, depends on your address: you see every package available to you, with its installation charge, when you check.

The landline switch off

Keep your number when the old phone lines close

The old copper phone lines are being switched off, with Openreach's deadline at the end of January 2027. Phones will then work over broadband instead.

We can move your landline number onto a digital phone line with your broadband and set it all up for you. If you have a telecare or personal alarm, or you rely on your landline, tell us when you order and we will ring you to help keep it working.

Phone lines A checklist for the switch off

Why people choose us

  • You can ring us. A small Sunderland team picks up, not a call centre queue.
  • We set it up. We book the engineer, set up any router you get from us before it arrives, and move your number if you are keeping it.
  • Contracts from 12 months. Not locked in for years.
  • No surprises. Prices include VAT, and any April rise is a fixed amount shown before you order.

One Sunderland team for your broadband and phone

Cyber Fibre is part of the Cyber Fits group. Whichever of us you deal with, it is the same local team.

Home phone

Add a phone line to your broadband when you order: keep your number, plug in your own phone, or use our app.

Phones without broadband

Want a home phone on its own? Our sister brand Virtual Voice offers home phone plans that work over any broadband.

Visit Virtual Voice
IT support and Microsoft 365

Run a business from home? Cyber Fits looks after IT support and Microsoft 365 for local businesses.

Visit Cyber Fits

Easy switching

Switching home broadband uses One Touch Switch, so your old and new providers arrange it between them.

How switching works

14 days to change your mind

You can cancel within 14 days, starting the day after you sign, and we will refund what you paid. If you asked us to start early, we deduct the service you used, and if you keep equipment we supplied rather than return it within 14 days, we may deduct its value.

WiFi in every room

Add mesh units at checkout if your home needs a stronger signal upstairs or in the garden office.