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Home broadband
Our guides about home broadband, written in plain English by our team in Sunderland.
Home broadband articles
Home broadband
Home office broadband: how to set up a reliable connection
Practical steps to make working from home smoother: choosing the right connection, getting a wired link, fixing WiFi blackspots and keeping video calls clear. Home broadbandAdding a phone line to full fibre: what to know in 2026
A plain guide to adding a digital phone line to your full fibre broadband: how internet calls work at home, how to keep your number, what to check on call plans and what happens in a power cut. Home broadbandDigital landlines in a power cut: calling 999
A digital landline needs mains power to work. Here is what that means in a power cut, the support available if you depend on your landline, and how to be ready. Home broadbandFull fibre coverage in 2026: what Ofcom's latest figures say
A plain reading of Ofcom's spring 2026 Connected Nations update: how many homes can get full fibre, how many have taken it up, what is forecast for 2029 and how to check your own address. Home broadbandTelecare and personal alarms: the move to digital landlines
If you or someone you care for has a telecare or personal alarm, the move to digital landlines needs a little planning. Here is what to check and who to talk to. Home broadbandLandline switch off 2027: a simple checklist for your home
Old copper phone lines are being retired by the end of January 2027. Here is what that means at home, and a short checklist to work through before your line moves.See what you can get at your address
Availability and prices depend on your exact address. Enter your postcode to see the packages you can order, or ask our Sunderland team for a quote.